For the first time ever in the history of the industry there is now a comprehensive book that contains a complete analysis of the skills needed for a manager to be considered having basic competence, advanced skills, or to be viewed as an exceptional manager in the business.
Some of the topics covered are motivation, recruiting, training, assessment, coaching, discipline, and conducting terminations.
In addition to the book itself, there is a Tool Kit of over 75 pages with job descriptions and incentive programs for over 20 different positions.
This book is written for every type of conveyor car wash manager including full serve, flex serve, exterior and exterior express. The information in this publication has been developed and refined for over 20 years, working with hundreds of successful car wash owners and managers. It is a must read for anyone who wants to improve their knowledge of how to manage in the car wash industry
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